bet jee Privacy Policy
At bet jee, protecting your personal information is our highest priority. This policy explains in detail what information we collect, how we use it, and what steps we take to keep your data safe.
bet jee (referred to hereinafter as "we", "our", or "the platform") is an online betting and casino service provider. This privacy policy applies to users of the bet jee website and application.
When you create an account on bet jee, use our services, or contact us in any way, you agree to abide by the terms of this policy. This policy is an integral part of the Terms and Conditions and should be read alongside them.
This policy covers the following: what types of information we collect; how that information is used and stored; when information is shared with third parties; and your rights regarding the protection of your data.
bet jee collects various types of information to provide services and ensure security. This information comes from two main sources: directly from you and automatically through your use of the platform.
Personal Identity Information
During registration and verification we collect:
- Full name
- Date of birth (for age verification — service is for ages 21+ only)
- National ID or passport number
- Mobile number
- Email address
- Residential address
Financial Transaction Information
Collected during deposits and withdrawals:
- Mobile banking number (bKash, Nagad, Rocket)
- Bank account details (where applicable)
- Transaction history and amounts
- Payment method type
Platform Usage Information
Automatically collected information:
- IP address and device identifier
- Browser type and operating system
- Time spent on site and list of pages visited
- Cookies and session data
- Game history and preferences
Communication Information
Collected during support and contact interactions:
- Live chat conversation records
- Email content
- Details of complaints and feedback
- Time and method of contact
bet jee uses collected information only for specific and lawful purposes. Each purpose is clearly described below:
3.1 Account Management and Verification
Personal information is used to confirm your identity, keep your account active, and maintain the security of logins and transactions. Age verification is a mandatory process, as our services are available only to individuals aged 21 or above.
3.2 Financial Transaction Processing
Relevant financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. The minimum deposit is ৳300 and the minimum withdrawal is ৳500 — all transactions within these limits are processed securely.
3.3 Customer Service
Contact information is used to resolve issues in Bengali and English via 24/7 live chat and email support. Records of previous conversations help us understand the context of any question or complaint.
3.4 Security and Fraud Prevention
Usage and transaction data are monitored to detect unauthorised account access, financial fraud, and suspicious activity. This is essential for protecting your account and funds.
3.5 Personalised Experience
Your gaming preferences and usage patterns are analysed to surface relevant games and offers. This allows the most suitable bonuses and promotions to be shown to you.
3.6 Responsible Gaming Support
We monitor your gaming patterns so that assistance can be provided when needed. In line with the Responsible Gaming Policy, spending limits, self-exclusion, and necessary support measures are made available.
The bet jee website and application use cookies and similar technologies. Cookies are small text files stored in your browser that help improve the quality of our services.
Essential Cookies
These are required to maintain login sessions and ensure security. They cannot be disabled.
Functional Cookies
These store your language preference, game settings, and personalised display options.
Analytics Cookies
These collect site usage statistics that are used to improve our services.
Marketing Cookies
These help display relevant advertisements and offers based on your preferences.
You can manage cookies through your browser settings. However, please note that disabling certain cookies may cause some platform features to stop working.
bet jee does not sell your personal information or disclose it without permission. However, in certain circumstances it may be necessary to share information with trusted third parties:
Payment Processing Providers
The relevant financial information needed to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the respective payment service provider. This information is used solely to complete the transaction.
Game Providers
When using software from game providers including Pragmatic Play, Evolution, PG Soft, and JILI, game-related data may pass through their servers. This information is used solely to operate gameplay.
Legal Requirements
Providing information to relevant authorities under a court order or applicable law is our legal obligation. In such circumstances we provide only the information that is required.
Security and Anti-Fraud Agencies
Security-related information may be shared with anti-money laundering (AML) and identity verification agencies to help prevent fraudulent activity.
bet jee applies industry-standard security measures to protect your information. All data is transmitted via SSL encryption and stored on secure servers.
The technical security measures we follow:
- End-to-end encryption of sensitive data
- Regular security audits and vulnerability testing
- Two-factor authentication support (OTP)
- Restricted access policy — only authorised staff can view data
- Automatic session termination on inactivity
Your information is retained for active accounts and is kept for a defined period after account closure to meet legal requirements. Once that period ends, it is securely deleted.
You have control over the information on your bet jee account. You may exercise the following rights:
Right to Access
You may request to know what information we hold about you. We will provide details after verification.
Right to Rectification
If any of your information is incorrect, you may request a correction. This can be done through account settings or via support.
Right to Deletion
In certain circumstances you may request that your information be deleted. However, some data may be retained for a defined period due to legal obligations.
Right to Restrict Processing
In specific cases you may request that the use of your information be limited, particularly with regard to marketing messages.
To exercise these rights or for any questions, contact us via our 24/7 live chat or email. We provide support in both Bengali and English. For general queries you may also visit our FAQ page.
bet jee strictly does not provide services to anyone under the age of 21. Mandatory age verification is carried out at registration to ensure the 21+ age requirement is met.
We do not knowingly collect any information from minors. If such information reaches us, it is immediately deleted and the associated account is closed.
If a parent or guardian believes their minor child has used this platform, please contact our support team immediately.
bet jee may revise this privacy policy from time to time. When changes are made:
- A clear notice will be posted on the website
- You may be notified by your registered email
- The "Last Updated" date at the top of the page will be updated
- For significant changes, your consent may be sought again
Continued use of the platform after changes will be considered acceptance of the updated privacy policy. To learn more about us, you may visit our About Us page.
If you have any questions or comments about this privacy policy, or wish to exercise your rights, please contact the bet jee support team:
Privacy Contact
Our support team is available 24 hours a day, 7 days a week, in both Bengali and English.